Privacy Policy

Introduction

This Privacy Notice for Villa Check In ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at http://www.villacheckin.com or any website of ours that links to this Privacy Notice
• Use SES Hospedajes Guest Registration Services. Villa Check In provides a complete Managed Service to Spanish Holiday Rental Property Owners and Property Management Companies to register guests prior to travel. It is the law to collect passport and other details of all guests prior to travel and then send this data, securely, to the SES Hospedajes system for processing within 24 hours of the guests taking up residence in the property.
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

What Data We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names, email addresses, phone numbers, billing addresses, and other similar information.

Guest Data. As part of our SES Hospedajes guest registration service, we process guest personal data (including passport/ID information) on behalf of property owners. This processing is governed by a separate data processing agreement and complies with GDPR requirements.

How We Use Your Data

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information to you
• To fulfil and manage your orders and payments
• To comply with our legal obligations

Your Privacy Rights

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These may include the right to request access, correction, or deletion of your data, the right to data portability, and the right to object to processing.

To exercise your rights, please contact us at [email protected].

Contact Us

If you have questions or comments about this notice, you may contact us at:

Villa Check In
Calle Montaña Blanca, Spain
[email protected]